Shipping policy

At Urban Cartify, we work with trusted logistics partners to deliver your order safely and on time.

Order Processing

All orders are processed within 24–48 hours after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery timelines depend on your location:

Please note that delays may occur during festivals, high demand periods, or due to courier service issues.

To reduce fake or non-serious orders, all COD orders go through a confirmation process.

Customers may receive:

If the order is not confirmed, it may be cancelled automatically.

We request customers to ensure availability at the delivery address to avoid shipment returns.

Shipping charges, if applicable, will be displayed at checkout before payment.

Sometimes we may run free shipping offers, which will be clearly mentioned on the product page.

Once your order is shipped, you will receive a tracking link via SMS or email so you can monitor the delivery status.